jilio1 Casino — Privacy Policy

1. Introduction & Scope

This Privacy Policy applies to all personal information collected by jilio1 ("we", "us", "our") through the website located at jilio1.cam and all associated services, features, mobile-optimized interfaces, and communications channels operated under the jilio1 brand. It governs how we collect, process, store, share, and protect the personal data of all users, including registered players, prospective players who browse the site without registering, and individuals who contact our support team.

jilio1 is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the directives of the National Privacy Commission of the Philippines (NPC). Where applicable, we also adhere to relevant PAGCOR data handling requirements for licensed online gaming operators.

This policy does not cover third-party websites, apps, or services that may be linked from within the Platform or referenced in our communications. We encourage you to review the privacy policies of any third-party service you access independently of jilio1.

2. Data Controller Information

For the purposes of the Data Privacy Act of 2012, jilio1 acts as the personal information controller (PIC) in respect of all personal data collected through the Platform. If you have any questions about how your personal information is handled, or wish to exercise any of your data privacy rights, you may contact our designated Data Protection Officer (DPO) at:

Email: [email protected]
Website: jilio1.cam
Operating Territory: Republic of the Philippines

We are registered with the National Privacy Commission as required under RA 10173. Our Data Protection Officer is responsible for overseeing compliance with this Privacy Policy and applicable data privacy legislation.

3. Information We Collect

3.1 Information You Provide Directly

When you register an account, verify your identity, make a deposit or withdrawal, contact our support team, or participate in a promotion, jilio1 collects personal information that you provide directly. This includes:

3.2 Information Collected Automatically

When you access the jilio1 Platform, certain technical information is automatically collected by our systems and third-party analytics tools. This includes:

• Device and technical data: IP address, device type and model, operating system, browser type and version, screen resolution, and device identifiers.
• Usage and behavioral data: Pages visited, game sessions initiated, session duration, click patterns, deposit and withdrawal transaction timestamps, and bonus redemption history.
• Location data: General geographic location inferred from IP address (used for regulatory compliance to prevent access from prohibited jurisdictions). We do not collect precise GPS location data.
• Cookie and tracking data: Information stored and retrieved via cookies and similar web tracking technologies, described further in Section 6.

3.3 Information from Third Parties

jilio1 may receive additional information about you from trusted third parties in the following circumstances: identity verification and fraud screening services used during KYC processing; payment processors confirming transaction details; marketing partners where you have separately consented to data sharing; and PAGCOR or other regulatory authorities where required by law. In all cases, third-party data sharing into jilio1 is governed by applicable data processing agreements.

4. How We Use Your Information

jilio1 uses your personal information only for the purposes for which it was collected, or where a compatible legitimate purpose exists. The primary purposes for which we process your data are:

• Account management: Creating and maintaining your player account, verifying your identity, processing your login sessions, and enabling you to access all Platform features.
• Transaction processing: Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard; reconciling your account balance; and maintaining financial records.
• Regulatory compliance: Fulfilling our obligations under PAGCOR licensing requirements, the Anti-Money Laundering Act (RA 9160), and the Data Privacy Act (RA 10173), including KYC verification, transaction monitoring, and suspicious activity reporting.
• Customer support: Responding to your queries, resolving disputes, processing complaints, and providing technical assistance through our 24/7 support channels.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior, administering self-exclusion and deposit limit tools, and complying with PAGCOR responsible gaming obligations.
• Fraud prevention and security: Detecting and preventing fraudulent transactions, unauthorized account access, bonus abuse, collusion, and other prohibited activities described in our Terms & Conditions.
• Marketing communications: Sending you promotional offers, bonus notifications, and news about new games on jilio1 — but only where you have given your explicit consent and subject to your right to opt out at any time.
• Platform improvement: Analyzing aggregated, anonymized usage data to improve game selection, user interface design, payment flow, and overall Platform performance.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jilio1 must have a recognized legal basis for each category of personal data it processes. The following legal bases apply to our processing activities:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to perform our contract with you — specifically, to operate your player account, process your transactions, and provide the gaming services you have subscribed to.
• Legal obligation: Processing for KYC verification, AML transaction monitoring, age verification, and regulatory reporting is required by Philippine law and PAGCOR licensing conditions. This processing cannot be waived or opted out of.
• Legitimate interests: Processing for fraud prevention, security monitoring, and Platform analytics is conducted on the basis of jilio1's legitimate interests in maintaining a secure and compliant gaming environment, balanced against your privacy rights.
• Consent: Processing for marketing communications, certain cookie categories, and optional profile features is conducted on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time by contacting [email protected] or adjusting your account notification settings.

6. Cookies & Tracking Technologies

jilio1 uses cookies and similar tracking technologies to ensure the Platform functions correctly, maintain your login session security, and provide us with aggregated analytics about how players navigate the site. We use four categories of cookies:

• Strictly necessary cookies: These are essential for the Platform to operate. They maintain your authenticated session, remember your language and currency preferences, and support security features. These cookies cannot be disabled without impairing your ability to use jilio1.
• Functional cookies: These remember your game preferences, responsible gaming tool settings, and customization choices across sessions. Disabling them may reduce your personalized experience.
• Analytics cookies: These collect anonymized data about how users interact with the Platform — which pages are visited most frequently, where players exit, and how long sessions last. This data is used only in aggregate to improve the Platform.
• Marketing cookies: These are used only where you have given explicit consent and help us deliver relevant promotional content. You may opt out at any time through your account settings or by contacting our support team.

7. Sharing Your Information

jilio1 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: We share your financial data with our Philippine payment partners (including GCash, PayMaya, and banking partners) strictly to process your transactions. These partners are contractually bound to handle your data securely and only for the purpose of transaction processing.
• KYC and identity verification providers: We share your identity documents and personal information with certified KYC verification services for the purpose of confirming your identity and age in compliance with PAGCOR requirements and RA 10173.
• Game software providers: Certain technical data related to your gameplay sessions is shared with our licensed game software providers to enable games to function correctly and to process RNG outcomes. Game providers do not receive your financial or identity data.
• Regulatory and law enforcement authorities: We disclose personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or law enforcement agencies where required by Philippine law, a valid legal order, or our PAGCOR licensing obligations.
• Professional advisors: We may share information with our lawyers, auditors, and accountants on a strictly need-to-know basis under binding confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of jilio1's assets, your personal data may be transferred to the acquiring entity, subject to an equivalent or greater standard of privacy protection.

8. Data Security

jilio1 implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:

• 256-bit Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases, including payment credentials and identity documents.
• Strict access controls ensuring that employee access to personal data is limited to those with a demonstrable business need, subject to role-based permissions and audit logging.
• Regular penetration testing and security audits conducted by independent cybersecurity firms.
• Two-factor authentication (2FA) available for all player accounts to protect against unauthorized login attempts.
• Automated fraud detection and anomaly monitoring systems that flag unusual account activity for review.

While jilio1 takes all reasonable measures to protect your data, no internet transmission or electronic storage system is completely immune from security risks. In the event of a personal data breach that poses a risk to your rights and freedoms, jilio1 will notify affected players and report the breach to the NPC within 72 hours of discovery, in accordance with RA 10173.

9. Data Retention

jilio1 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account plus five (5) years following account closure, as required by PAGCOR licensing conditions and applicable AML regulations.
• Transaction and financial records: Retained for five (5) years following each transaction, in compliance with the Anti-Money Laundering Act and Bureau of Internal Revenue requirements.
• KYC documents: Retained for five (5) years following account closure or the last transaction date, whichever is later.
• Customer support records: Retained for two (2) years following resolution of the relevant issue, to support dispute resolution processes.
• Marketing consent records: Retained for as long as your marketing consent remains active, plus a reasonable period to demonstrate compliance with consent obligations.
• Analytics data: Anonymized and aggregated after six (6) months; individual-level analytics data is not retained beyond this period.

Following the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be linked to your identity. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal information held by jilio1. These rights may be exercised by contacting us at [email protected]:

jilio1 will respond to all privacy rights requests within thirty (30) calendar days of receipt. In complex cases, we may extend this period by an additional thirty (30) days with prior notification. Certain rights may be limited where compliance would conflict with our legal obligations under PAGCOR regulations, the AML Act, or other Philippine law.

11. Children & Minor Protection

jilio1 employs age verification procedures during the registration process and may request additional age confirmation documentation (government-issued photo ID) at any stage of the player lifecycle. Parents or guardians who believe a minor may have registered on jilio1 should contact our support team immediately at [email protected].

12. International Data Transfers

jilio1 primarily stores and processes your personal data on servers located within or associated with operations in the Philippines. In some cases, data may be transferred to or processed by third-party service providers (such as cloud infrastructure providers or game software licensors) whose infrastructure is located outside the Philippines. Where such transfers occur, jilio1 ensures that appropriate safeguards are in place to protect your data at a standard equivalent to or greater than that required under Philippine law.

Safeguards for international transfers may include standard contractual clauses, binding corporate rules, or adequacy determinations recognized by the National Privacy Commission. You may request information about the specific safeguards applicable to any international transfer of your data by contacting our Data Protection Officer.

13. Changes to This Privacy Policy

jilio1 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR requirements. When we make material changes, we will update the effective date at the top of this page and, where the changes significantly affect your rights or our processing activities, we will notify registered players via the email address associated with their account.

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform following notification of any changes constitutes your acknowledgment of the updated policy. If you object to any changes, please contact us before the effective date of the amendment.

14. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data privacy rights, or believe that jilio1 has handled your personal information in a manner inconsistent with this policy or Philippine law, please contact our Data Protection Officer:

Email: [email protected]

We will acknowledge your inquiry within five (5) business days and aim to resolve all substantive privacy complaints within thirty (30) calendar days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), which can be reached through its official government channels.

This Privacy Policy was last updated on January 1, 2026 and is effective as of that date. jilio1 operates under PAGCOR authorization and in compliance with Republic Act No. 10173 (Data Privacy Act of 2012). This platform is intended exclusively for adult Filipino players aged 21 and above.